FAQs
Shipping Policy
We offer free shipping to continental US orders for Yummy Battle Game purchases. You can benefit free shipping for everything else over $50.
Shipping rates change over time and based on ship-to location. So please see the checkout page for the most accurate rates.
As soon as shipping your order, we send an email with the tracking code of your delivery. If you cannot locate your tracking code, please let us know at info@turkishmunchies.com
We ship your order on the same day from Turkey every weekday. You will receive an email confirming that your order is shipped.
We always use international express shipping unlike other online sellers. So you will likely to get your packages within few days.
Unfortunately, some couriers are not careful enough to protect the shipments. However, we take full responsibility for this, please send us a photo of the damaged product at info@turkishmunchies.com. Please see our refund policy for details.
Turkish Munchies Boxes are extremely giftable! But you need to place separate orders for each box going to different addresses.
Expiration dates are printed on each snack in DAY/MONTH/YEAR format unlike in the US where the opposite format (MONTH/DAY/YEAR) is in use. We would never ever sell you an expired snack. If you believe otherwise, please send us a photo of the snack at info@turkishmunchies.com
It is almost impossible but if you have somehow received an expired product, we take full responsibility. Please see our refund policy for details.
We regularly update the box contents based on consumer feedbacks. For this reason, we put as many snack as possible on the pamphlets not to miss out any snacks. For example, Maxi Turkish Munchies Box comes with around 20-24 snacks. However, its pamphlet may have over 40 snacks from time to time as the actual content may vary.
Although we do our best to include as many snack as possible in the pamphlet not to miss out anything, the availability, seasonality and consumer feedbacks sometimes require us to go beyond the pamphlet content. This is purely for adding more snacks into the box.
Refund Policy
We are here to make things right! If you are not happy, we are not happy. Please see our Refund Policy page for more details.
We do not accept returns for food safety reasons. Please see our refund policy page for more details.
Please read our refunds policy page to see if you are eligible for a refund. If so, please get in touch with us at info@turkishmunchies.com
Food Safety
Please do read the nutrition facts and allergen labelling before consuming your snacks.
Expiration dates are printed on each snack in DAY/MONTH/YEAR format unlike in the US where the opposite format (MONTH/DAY/YEAR) is in use.
Turkish snacks have expiration dates around 6 to 18 months. We partner with the best snack producers in Turkey and directly source our snacks from them. Next, we ship our boxes by plane to the US. And finally, they are sold, picked, packed, and shipped within weeks from production.
All snacks are halal but not gluten-free. Unfortunately, almost all snacks include dairy products and they are not vegan.
Most snacks come with nutritional facts printed on their outer packaging but they are mostly inconvenient to read. So we always include a table showing the nutritional facts of the snacks.
Unfortunately, most of our snacks contain some sort of tree nut including hazelnut, peanut, almonds, and so on. Please carefully read the allergen labelling before consuming.
Yummy Battle Game
Here are the most asked questions about Yummy Battle Game.
All Yummy Battle Game boxes come with snacks and game instructions. However, your first box includes a card deck which you should keep for the next boxes. The following boxes will come with extra cards that you need to merge with your initial deck. This way you get a different game experience each time.
Simply send an email to info@turkishmunchies.com your new ship-to address.
Simply send an email at info@turkishmunchies.com. We will calculate the extra fee and collect the payment as per your choice (credit card or Paypal). Your plan is the automatically upgraded to your choice of plan.
You can cancel your plan at any time. However, shipped boxes will be charged at 1-Game Plan base price and we issue the remaining funds to your original payment method (credit card or Paypal).
Please email us at info@turkishmunchies.com.